Privacy Policy

Effective Date: 11th June 2025

At Shineworx Valeting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our services.

1. Information We Collect

We may collect the following personal information:

Full name

Contact information (email address, phone number)

Vehicle details (make, model, registration number)

Service location address

Payment information (processed securely via third-party providers)

Any other information you voluntarily provide when booking a service or contacting us

2. How We Use Your Information

Your information is used to:

Schedule and deliver valeting services

Communicate with you regarding bookings, updates, or offers

Process payments and issue receipts

Improve our services and customer experience

Comply with legal and regulatory requirements

SimplyBook.me processes data such as your name, contact details, and service preferences to facilitate your bookings and manage our appointments securely.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted third parties only when necessary to:

Process payments (e.g., payment processors like Stripe or Square)

Deliver services via subcontractors or team members

Provide online booking services (e.g., SimplyBook.me)

Comply with legal obligations

All third parties are required to maintain the confidentiality and security of your data.

4. Data Retention

We retain your personal information only for as long as necessary to provide services and meet legal obligations. You may request the deletion of your data at any time, subject to certain legal requirements.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict our use of your data

Lodge a complaint with a data protection authority

6. Security Measures

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. This includes secure data storage and encryption for sensitive information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

8. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact:

Shineworx Valeting

Email: info@shineworx.co.uk 

Phone: 07513 827337 

Website: https://www.shineworx.co.uk 

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