Frequently Asked Questions

Here are average times:

• Exterior Valet: 45–60 minutes

• Interior Valet: 2.5 hours

• Full Valet Package: 4 hours

Please allow some flexibility depending on vehicle size and condition.

Yes — we valet all vehicle types including cars, vans, SUVs, motorhomes, caravans, and trailers. Each package is tailored to your vehicle’s size and needs.

We recommend booking at least a few days in advance, especially during peak times. We’ll always try to accommodate last-minute requests where possible.

You can:

• Call or WhatsApp: 07513 827337

• Email: info@shineworx.co.uk

• Message us on Instagram or Facebook: @shineworxvaleting

We’ll respond as quickly as possible, usually within a couple of hours.

We may request a small deposit to secure your slot. This helps avoid no-shows and keeps our schedule running smoothly. We’ll confirm everything once your booking request is received.

We accept all major debit and credit cards, bank transfers, and cash.

We provide mobile car valeting across Denbighshire and nearby parts of North Wales, including but not limited to:

• Denbigh

• Rhyl

• Ruthin

• Llangollen

• St Asaph

• Corwen

For a full list of towns we cover, please visit our service area.

Yes — Shineworx provides professional mobile valeting across Denbighshire and North Wales. Whether you’re in Denbigh, Rhyl, Prestatyn, Ruthin, or beyond, we come to your location and deliver expert car cleaning at your convenience. Check the full list of areas we serve.

Absolutely. Please give us at least 24 hours’ notice to cancel or rearrange your appointment. If you’ve paid a deposit and wish to cancel, we’ll issue a full refund upto 24 hours before your appointment. If you wish to cancel within less than 24 hours before of your appointment, then unfortunately it is non-refundable.

If heavy rain is forecast, we’ll contact you in advance to discuss your options. We can either:

• Rearrange your appointment, or

• Work under cover if you have a garage or carport – We also have a large gazebo

We always aim to be flexible and fair.

Yes, we’re happy to come to your home, workplace, or a suitable public location-as long as there’s access to water plus adequate space for our setup. We do have our own electricity supply, but if we are able to have access to yours then we would prefer it – but it’s not essential.

We only need access to a water tap. For power, we can bring our own supply — no need to use yours unless you prefer.

Yes. Our deep interior cleaning service includes thorough removal of pet hair and stains. Excessively soiled interiors may incur an additional charge, which we’ll confirm beforehand.

No, as long as we have access to the vehicle and any required instructions, you don’t need to be present. We’ll update you once the job is complete.

Yes, we use premium, pH-neutral and vehicle-safe products suitable for all paintwork, interior surfaces, and finishes.

Ideally, yes. Photos help us assess the condition of your vehicle in advance and provide a more accurate quote. You can send them via WhatsApp, info@shineworx.co.uk or on our contact form.

Yes. We take photos of both the interior and exterior, documenting any pre-existing damage, which we’ll confirm with you before starting. If additional damage is revealed during cleaning, we’ll notify you immediately.

You can drive immediately after a valet. If we’ve deep-cleaned your carpets or upholstery, we recommend allowing them a few hours to fully dry.

We do. Our maintenance plans are designed to keep your vehicle looking its best throughout the year, with flexible intervals and service options to suit your lifestyle.

Send us a quick message — we’re happy to help!