Frequently Asked Questions

Here are average timings for our services:

• Exterior Valet: 45–60 minutes
• Interior Valet: Around 2.5 hours
• Full Valet Package: Up to 4 hours

Please allow extra time depending on your vehicle’s size and condition.

Yes — we valet all types of vehicles including cars, vans, SUVs, motorhomes, caravans, and trailers. Every package is tailored to suit your vehicle’s size, condition, and specific needs.

We recommend booking a few days in advance — especially during busy periods. That said, we’ll always do our best to fit in last-minute bookings wherever we can.

You can book by any of the following methods:

• Call or WhatsApp: 07513 827337
• Email: info@shineworx.co.uk
• Instagram or Facebook: @shineworxvaleting

We usually reply within a couple of hours.

We may request a small deposit to secure your booking. This helps reduce no-shows and keeps our schedule running smoothly. We’ll confirm any deposit details once your request is received.

We accept all major debit and credit cards, bank transfers, and cash — whichever suits you best.

We provide mobile car valeting across Denbighshire and surrounding parts of North Wales including, but not limited to:

• Denbigh
• Rhyl
• Ruthin
• Llangollen
• St Asaph
• Corwen
• Abergele
• Mold

For a full list of locations, visit our Areas We Cover page.

Yes — Shineworx provides professional mobile valeting across Denbighshire and North Wales. Whether you’re in Denbigh, Rhyl, Prestatyn, Ruthin or nearby, we come to you and deliver expert car cleaning at your convenience.

Check our full list of service areas for more details.

Absolutely — we understand plans can change. Please give us at least 24 hours’ notice if you need to cancel or rearrange.

If you’ve paid a deposit, we’ll issue a full refund up to 24 hours before your appointment. Cancellations made with less than 24 hours’ notice are non-refundable.

If heavy rain is forecast, we’ll get in touch beforehand to discuss your options. You can either:

• Rearrange your appointment
• Let us work under cover — we can use your garage, carport, or our own large gazebo

We always aim to be flexible and fair, whatever the weather.

Yes — we’re happy to come to your home, workplace, or any suitable public location, as long as there’s enough space for our setup and safe access to the vehicle.

We bring our own electricity supply, but if mains access is available, we’ll gladly use it — though it’s not essential. Access to water is required.

All we need is access to a water tap. We bring our own electricity supply, but if mains access is available, we’ll gladly use it — though it’s not essential.

Yes — our deep interior cleaning includes thorough removal of pet hair and stains. If the interior is heavily soiled, there may be an additional charge, which we’ll always confirm before starting.

Yes — we use premium, pH-neutral, and vehicle-safe products that are suitable for all types of paintwork, interior surfaces, and finishes.

Ideally, yes. Sending photos helps us assess the condition of your vehicle ahead of time and provide a more accurate quote.

You can send them via WhatsApp, email info@shineworx.co.uk, or through our contact form.

Yes — we take photos of your vehicle’s interior and exterior to document any pre-existing damage, and we’ll confirm this with you before we begin.

If any additional damage is uncovered during the clean, we’ll notify you straight away.

You can drive your vehicle straight after a valet. However, if we’ve deep-cleaned the carpets or upholstery, it’s best to allow a few hours for them to fully dry.

We do — our maintenance plans are designed to keep your vehicle looking its best all year round. Choose flexible intervals and service options that suit your schedule and lifestyle.

Send us a quick message — we’re always happy to help! Get in touch here or WhatsApp us on 07513 827337.